Brittany Aarons (Danielle Panabaker) is a regular teenage girl, one of the many who has a crush on popular pop singer Jordan Cahill (Taran Killam). However, she is bored of living a suburban existence and pines for excitement. At school, she meets a new girl, Natasha Kwon-Schwartz (Brenda Song), who informs Brittany that she moved to suburbia from several years on and off living in Europe and New York. Brittany's other friends dislike Natasha for her nonconformism, but Brittany pursues a friendship with her. Upon finding out that Jordan is filming a video nearby, Brittany invites Natasha to join her and her fangirl friends to watch the shoot. Jordan, at the video shoot, expresses dislike for the shallow new single, wanting to sing his own lyrics, which his record company denies him. When Jordan and his team knock into Brittany and Natasha after the shoot, Eddie (Jordan's assistant, best friend and confidante) and Brittany accidentally pick up one another's phones in the ensuing mess.