The action primarily takes place in The Mogamma in Cairo, a well-known mammoth-sized government building that is a center of bureaucratic work. Adel Imam's character, Ahmed, queues up at the Mogamma one day to try to get a school transfer for his children, but gets bogged down. Endless lines of citizens march through the building and up and down its iconic spiral staircases seeking help. One government worker frustrates Ahmed particularly, because he is constantly praying in a show of alleged piousness to avoid getting any work done. This leads to a scuffle between the two, and eventually Ahmed ends up with a rifle from a guard and shots are fired in the resulting confusion.