When she joined the New York Postal Service, Shane was mistakenly assigned to identify pending mail which she had to complete with poorly worded addresses for their delivery. The case of a letter, written a year earlier, particularly touches her. It is about a love letter from Kelly to Charlie whom she has just met and with whom the love at first sight was total. Knowing that she is ill, Kelly gives her an appointment, if she is still alive, a year after their meeting.